Is there a phone number to contact sky where you c .. Sky Community

The picture quality is better and almost everything is HD or UHD. The Playlist where you effectively record progams can be tailored for different members of you family so you can all have your own or joint ones. I hated the Q recordings as all the family used the same one. The auto picture setting does give a decent picture; however, on occasion, I felt the brightness was slightly dull.

I built my system and have 65gb RAM, 24gb Graphics Card teamed up with and i9 Processor and have the same issues. If you have this problem, raise a complaint.. If everyone who has this problem does, then perhaps Sky will do something. I don’t understand why Sky cannot fix this problem as it’s so easy to reproduce.

Also if running on ethernet it’s best to have WiFi switched off rather than just not connected. It also eliminates a dodgy Ethernet cable or malfunctioning switch as the cause of your issues …… Anyone else have constant probelms with Sky Stream?

It’s easy to navigate around Sky OS to find your desired content, whether using the remote or voice commands. I was well-versed in using voice commands with the remote on my Sky Stream puck; however, the hands-free voice control that the Air offers is a great feature, and I’ve tended to prefer that over the remote where I can. The remote control is the same version that comes with the Glass Gen 2, featuring extra definitions on the buttons compared to the original Glass/Sky Stream pucks. In particular, the little ridge between the volume up and down buttons makes it easier to select the correct option without having to look down at the remote. The buttons appear firmer, and there is a more pronounced clicking sensation when pressing the buttons.

Re: Changes to the TV Guide – June 2025

I placed the stand on the floor and then lifted the TV onto it. I subsequently lifted the TV and the stand to put them on my TV cabinet. If you could post numbers on the forum, that would only encourage scammers to post scam numbers and I think everyone gets enough cold calls from scammers. All calls are initially answered by an automated bot.

But BBC channels go to Full Screen correctly, and on-screen controls are active. It would be good to know if Sky are looking at this issue, which appears to be affecting quite a few people. I have exactly the same issues as the original poster. We can get the video playing but the the app will not let you go to full screen properly. The volume control stays on screen about halfway up, you cannot change volume, and cannot shut it down very effectively. On Sky Q, free to air channels are part of Sky Essentials.

• Once the marks were lined up with the pegs, the TV slotted on easily.
• As a casual gamer, I found the picture quality to be perfectly decent; however, with only a 60Hz refresh rate, I can understand why this TV may not be suitable for hardcore gamers.
• I have tried various compatibility settings for ARM and it they appear to make little difference.

What to watch on Sky in 2025

Payment holiday only apply to credit items (such as mobile phone loans). So, uninstalled, reinstalled from Sky web page,,,,then the same thing…loading then the screen goes off.(4 times). @jean+james there seem to be several issues going on here. It’s a little difficult to understand what the engineer came to investigate and what their conclusions were. It’s probably best for you to speak to Sky again to let them know the problems aren’t fixed, and ask what the next steps are.

Re: Changes to the TV Guide – April 2025

If you push it too far it can be frustrating. @Turribeach The other thing to note is that not all channels on Q are available on Stream (or Glass), so make sure you’re not losing a channel you watch if you’re considering upgrading. It randomly freezes, saying loading on live tv, randomly freezes and exits out of apps like 4OD and Netflix. I’ve started using the apps built into the TV because I’m sick of it.

Initially, when Sky announced the Glass TV, I was one of those people who thought, “Why would I want a TV with Sky built-in? ” This was the reason I had previously opted for Sky Stream over Sky Glass. After using the Glass Air, I’m now converted, and I would certainly consider purchasing additional Glass TVs in the future. As a casual gamer, I found the picture quality to be perfectly decent; however, with only a 60Hz refresh rate, I can understand why this TV may not be suitable for hardcore gamers.

• What’s the latency and response times to channel zapping?
• I was well-versed in using voice commands with the remote on my Sky Stream puck; however, the hands-free voice control that the Air offers is a great feature, and I’ve tended to prefer that over the remote where I can.
• The provided instructions serve as a good guide for mounting the TV on the stand and setting up the remote control.
• It randomly freezes, saying loading on live tv, randomly freezes and exits out of apps like 4OD and Netflix.
• There is a Sky Go app on an Apple TV, as well as on Apple/Android phone/tablets and also on game consoles.
• I do not want instructions via text as these will be the same.

I’ve tried the sound using the built-in speakers and connecting it to my existing soundbar. Connecting my soundbar was easy thanks to the eARC HDMI 2 port. When the soundbar is turned on or off, the audio output automatically switches between the internal speakers and the soundbar.

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This would allow for a better grip on the TV when removing it from the box and mounting it on the stand. The TV was very well packaged using as minimal packaging as possible. All the packaging is made of cardboard and is recyclable, which helps promote the Glass’s credentials as an environmentally friendly TV. When the top of the box is opened, clear instructions are provided to remove the TV stand pegs, the plug, and the remote from the top sections before opening the tab that grants access to the TV. If they didn’t want customers to obtain the number why is it easily accessible on the link provided above. Yesterday’s game in Ireland was very entertaining.

Re: I would like to speak with a sky person

I have a multi room box that will not connect. I have tried all the solutions on line and none work. I do not want instructions via text as these will be the same.

The hardware used is so cheap it actually causes many of the issues many people on here complain about. The hardware is a cheap Android box with probably 1 GB of memory and not much operational memory. Which means all menu navigation needs to go to the Internet for updates and refresh. I had four sky pucks all running and streaming without issue for the last two years. I am considering getting Sky Stream and would love to have some honest / up-to-date Sky Stream review? What’s the latency and response times to channel zapping?

Sky weren’t prepared to negotiate whatsoever. One thing to note is that, due to the stand being slim and providing no additional height to the TV, some people may have an issue placing their soundbar in front of the TV. This will purely depend on the size and shape of the soundbar.

Discussion topic: I would like to speak with a sky person

What are the major pitfalls with Sky Stream compared to Q? I am very picky so get annoyed by simple things like buffering, slow response, freezing, missing frames, audio out of sync, unresponsive streamer, reboots, etc. It would be nice if there were a constant syncing of the favourites between devices for those customers who have Whole Home and thus multiple devices running Sky OS.

Browse or search to find help, or start a new discussion on Community. Welcome to the Sky Community forum, where customers like you are on hand 24/7 (almost) to offer some fantastic advice and help on all things Sky-related. If you’d still rather get in touch, contact us on xxxxxxxxxxx. We get lots of calls every day, so your wait time will vary during busy periods. @Molly44  You posted this in the Sky Stream forum, however Sky Stream is a self service/setup system and is not related to Satellite (Sky Q) or Broadband installatuons. We have just taken delivery of the Glass Air in the sea green, we opted for one for our bedroom and it’s perfect for that use, I think the stand is better on this than the Gen2, seems more sturdy.

Also do I need to use Sky’s internet connection or can I use my own? Its rather a misleading thread title as you aren’t contacting Sky Customer Services on here. This is a customer led discussion forum where Sky customers are available to try to help other customers.

Overall, the remote is a good upgrade on the original model that was previously provided with Sky Stream pucks and the original Sky Glass. The night before the delivery was scheduled, I was provided with a 2-hour delivery time slot via vegas casino app text and email. On the day of delivery, I was called by the driver when they were 30 minutes away. Because of there limitations of the hardware you get all the issues I have been experiencing for two years!! Slow menus, hanging and crashing, reboots, TV guide slowdown. It will be Ethernet wired so no issues there.